February 27th, 2007 \\ Business \\ Tagged: Boss, Leadership
An organization (department, division, store, etc.) takes its cue from the person running the show. I am a strong believer that leaders and their personal intensity determines their leadership and their organization’s intensity. The person at the top sets the tone. But how doA you tell the person he or she is wrong? Are you [...]
Read More >>This past weekend I experienced, not just a moment, but a couple of days full of that overfilled feeling. It was glorious.A I did nothing, yet it felt like I did lots. Every now and then I get the luxury of doing nothing over the week-end. Well, I did nothing but to relax and watch [...]
Read More >>Drinking wine with your meals should add enjoyment, not stress; but it happens all too often. You scan the wine list or scan the LCBO’s shelves, thinking well, maybe …. a beer or somethign else. In the face of so many choices, you end up going with the familiar. But it can be easy to [...]
Read More >>February 22nd, 2007 \\ Lifestyle \\ Tagged: Health, Homeopathy
Though somewhat similar, the physical expressions of anger and fear are not identical. Our heart rate goes up in both anger and fear, but our skin temperature reacts differently, increasing when angry, and decreasing when frightened. That’s probably why they call us hot headed when angry, and when afraid, we’re cold and clammy. When angry, [...]
Read More >>Many of us will suffer losses and setbacks in our careers, but that does not mean we are down for the count. Who among us wins every time? The truth is that we all must take care of ourselves, take action to maximize our own potential and that of our children. If you are in [...]
Read More >>Change occurs when something ends and something new or different begins. It is a time to let go of the old, the familiar, and embrace the new, the unknown. No matter how safe, secure, predictable and stable our lives are, we will still have to cope with change at points along the way. Changes can [...]
Read More >>February 15th, 2007 \\ Business, Lifestyle, Real Estate \\ Tagged: Customer service
I still encounter bad customer service even though we live in such a competitive business world. And many times the level of customer service varies from person to person in a single organization. Don’t these guys know good customer service is the lifeblood of their businesses? You can offer promotions and lower your prices,A but [...]
Read More >>February 13th, 2007 \\ Business \\ Tagged: Leadership
Do you have a good manager? Or are you a good manger? Let’s talk about good managers and why our attitudes and efforts can make our employees feel inspired, happy and involved in their work. (Did you get the “our” bit? :-) Many years ago at I learned about the magic of empowerment. Good managers [...]
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